FAQs

Here are few frequently asked questions by customers. If you dont find your question listed here, please feel free to contact us on the given number at the top.

How is your moringa powder top quality?

Khalis Things moringa leaves powder is carefully made under experts supervision. Each leave is plucked at specific hours of the day and washed thrice. They are then immediately dried in mechanical dehydrators which dries the leaves leaving no chance for the aflo-toxins which can be produced otherwise. These dried leaves are then crushed in a dedicated crusher and packed in food grade packaging. This process give us the finest moringa powder with maximum nutrients preserved.

How to order from khalisthings?

Ordering from Khalisthings.com is actually pretty easy. All you will need to do is to follow three simple steps:

1. Browse for the product you are looking for
2. With the product its written “add to cart
3. Now on top right corner you will see “view your cart”
4. Click there , fill your details and you are done

Do you allow exchanges in case the item I get is wrong or defective?

Khalis Things offers exchanges in cases if the product is defective. We are customer obsessed and leave no stone unturned to make our valuable clients satisfied.

How is the quality of the products at Khalis things?

As seen from the photos, all of the products we’re offering are of very good quality. We always quality check our products before placing them in our web portal. Do note, we work very hard to bring you the best and top quality organic products from all over the world. These products are organic , pure , fresh & clean. For instance Moringa leaves powder, Quinoa Seeds , Chia seeds, Turmeric powder, Sidr Honey all are the best quality available in Pakistan.

Do you have a minimum order requirement?

We don’t impose a minimum order requirement. You can order as many or as few as you want.

How safe is shopping at Khalis Things ?

Khalis Things values the privacy of its customers, which is why we take all of the steps necessary to ensure that your details are kept securely and will not be available to third-party organizations. Please read our privacy policy for more information about the privacy and security settings of the website

What do I do if my items have not arrived?

Items are sent to customers within 2 to 3 business days after they have placed their order. If you have opted for registered mail, you can keep track of the call courier consignment by using the tracking ID sent to you in your confirmation email to view the status of your purchase. Please contact our customer service team if you have any concerns about product delivery.

Can I change my order?

At our customer service help desk you can change your order because we will be unable to change your order once the product has left our warehouse. If the product has yet to be shipped, you can make an alternate purchase and immediately inform to our call center or click on the whatsapp button shown to you on your screen.

Can I have my order delivered outside Pakistan?

Currently we only ship to locations within Pakistan. However, you can place your orders from anywhere in the world.

What is Cash on Delivery?

With Cash on Delivery option you can pay us in cash at the time of actual delivery of product at your doorstep, without requiring you to make any advance payment on Khalisthings.com

How are items packaged?

All items are carefully packaged at our warehouses – as to avoid any form of damage. We ensure the package is water proof with plastic wrap and fragile (glass droppers or jars) items are safely secured with bubble wrap.

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